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Sustainable Narratives and Technologies in Tourism

 Sustainable Narratives and Technologies in Tourism 


Sustainable Narratives and Technologies in Tourism holding page.

This post will be updated in 2026 when full details of the new textbook are announced by Routledge. The ISBNs and the main DOI are now available for you to cite the new book in references and bibliographies:

Chowdhury, D., Mansfield, C. & Potočnik Topler, J. (Eds.) (2026). Sustainable Narratives and Technologies in Tourism. Abingdon: Routledge. DOI: 10.4324/9781003747185.

Hardback ISBN: 978104125536 Paperback ISBN: 9781041255376 E-book ISBN: 9781003747185 


And we are delighted to share the book cover design below:



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What will tourism look like in the 2030s? 

Tourism destination development will take sustainability as a given. Social media and emerging technologies will be integrated into the stories of co-created visitor experience. This book for tourism, hospitality and heritage management explores these converging areas in a way that will inform your own studies and research.

Local stakeholders as active participants

Local communities and local inhabitants are at the heart of every tourism story as sustainable tourism development is fundamentally dependent on the active participation and endorsement of local communities. The locals are the best protectors of the socio-cultural and ecological resources upon which the tourism offer is developed. Their inclusion is not merely an ethical imperative but a valuable necessity. True sustainability can only be achieved when the interests, knowledge, and well-being of local populations are systematically heard, observed, and integrated into all stages of planning, development and management.  When local stakeholders are engaged as active participants rather than passive subjects, they are more interested to support conservation efforts, help preserve authentic cultural heritage, and ensure that economic benefits are equitably distributed, thereby promoting and protecting long-term resilience. Exclusion of local communities and stakeholders often leads to resentment, resource degradation, and the erosion of social license for tourism operations, ultimately undermining the essential pillars of sustainability.


Who has written this textbook for tourism?

A group of international research scholars and university lecturers have collaborated with their local communities to write this textbook for students and lecturers in universities across the globe. The chapters present research studies that you can draw on in building your own picture of tourism as it moves into the next decade. When you start your own research or dissertation project then you will find that the methods can be readily replicated for your tourism destination.

 

About the Editors


Dr Dababrata Chowdhury
is a Reader in Digital Entrepreneurship in the Business School at Canterbury Christ Church University and Associate Professor in Entrepreneurship and Knowledge Management at Ravensbourne University, London. Dr Chowdhury specialises in digital technology, knowledge management and marketing. He graduated in Computer Science and Engineering (BSc) from Hacettepe University, Ankara and completed an MBA and PhD at the University of Plymouth, UK. He is a Fellow of the Higher Education Academy and has worked in higher education for over 20 years. Skills include improving student employability and entrepreneurial development. Having extensive knowledge of higher education, Dr Chowdhury has built strategic partnerships with stakeholders and communities across the globe.




Dr Charles Mansfield
is an independent academic, teaching in universities since 1995. He is a freelance researcher and writer, regularly running summer schools for literary travel writers and destination managers. Charles completed a major, funded research project for the CNRS with the University of Paris 1 Panthéon-Sorbonne in digital heritage management and was a research academic with the University of Edinburgh from January 2005 until July 2009 where he successfully completed an AHRC-funded research project to digitise mediaeval literary texts. He is the co-author of Travel Writing for Tourism and City Branding: Urban Place Writing Methodologies published with Routledge, Taylor & Francis.



Dr Jasna Potočnik Topler
has been teaching at the University of Maribor, Slovenia since 2014. She completed her studies in English language and literature and in Journalism and obtained her PhD at the Ljubljana University. In July 2025, she was promoted to Full Professor. Her field of research includes cultural tourism with its subtypes, languages, literary tourism and media discourse, and communication. She is the author of monographs, scientific articles, conference lectures, and an editorial board member of many journals. She has been engaged in many projects with the local community, industry stakeholders, EU partners and students.


 

Reviews of the Book

Professor Dr Anukrati Sharma, Department of Commerce and Management, University of Kota, Rajasthan, India

Sustainable Narratives and Technologies in Tourism is a forward-looking textbook that examines the convergence of environmental responsibility and digital innovation as the industry moves toward the 2030s. The work is structured to bridge the gap between academic theory and industry practice, offering students a toolkit of methods and case studies that can be replicated in their own research and dissertations.

Core Themes

  1. Narrative-Driven Sustainability: The text argues that true sustainability transcends technical measures like energy efficiency; it requires "narratives" that connect tourists and host communities through shared values and lived cultural experiences.
  2. Community-Centric Development: A recurring focus is the ethical and practical necessity of including local inhabitants at every stage of planning to ensure long-term resilience and the protection of authentic heritage.
  3. Emerging Technologies: Several chapters explore how cutting-edge tools—including Artificial Intelligence (AI), Blockchain (NFTs), and Augmented Reality (AR)—are being utilized to co-create visitor experiences and manage destinations more effectively.

Conclusion

This volume distinguishes itself by its practical "re-usability". By providing example questions for assessment and PowerPoint resources for lecturers, it functions as a comprehensive core text for a full module. The collaborative effort of international scholars ensures the content is globally relevant while remaining grounded in the specific socio-cultural needs of local communities. Sustainable Narratives and Technologies in Tourism is a vital resource for the next generation of tourism professionals. It successfully demonstrates that the future of the industry lies not just in "green" practices, but in the intelligent application of technology to tell deeper, more inclusive stories of place.

 


Professor Mohamed Abdel-Maguid, Professor of Smart Systems and Pro Vice-Chancellor at Canterbury Christ Church University UK

Overview

As the global tourism industry gears up to meet the demands of a digitally transformed, sustainability-conscious world, the intersection of smart technology and authentic local storytelling is becoming a critical lever for growth. Sustainable Narratives and Technologies in Tourism is a timely and valuable resource. It offers a forward-looking roadmap, arguing that authentic sustainability is not just about carbon metrics, but also about the emotional atmosphere created by inclusive narratives and co-created, globally connected local experiences.

 

In more depth

One of the notable threads in the book is the challenge to the idea that technology and tradition are opposing forces. Instead, it presents them as potentially symbiotic in contemporary tourism, a position that strongly resonates with my own convictions. The book covers technologies expected to shape the next decade of the tourism industry. For example, Dr Yassine Mountije’s chapter on blockchain technology (BCT) and non-fungible tokens (NFTs) moves beyond the hype to show how these tools may reshape ownership and engagement in hospitality. By positioning NFTs as mechanisms for value co-creation, it invites readers to consider how travellers might participate in building the digital legacy of destinations.

Smart tourism is explored not as a replacement for human service, but as an enabler of more responsible resource management and better visitor experiences. Dr Ousanee Sawagvudcharee’s chapter focuses on sustainable information systems development, highlighting how digital systems can support resource managmant, ethical decision-making, and the competitiveness of destinations seeking to elevate themselves in responsible travel destinations.

The editors emphasise that sustainability is superficial without the active participation of local residents, and this is brought to life through the case studies. Pascoal and Tallone’s examination of the Guggenheim Effect in Santo Tirso is particularly interesting, showing how a small-scale cultural initiative can support low-density, high-engagement experiences while avoiding the typical drawbacks of over-tourism.

Notably, the book also highlights often-overlooked narratives. Dr Senka Šekularac-Ivošević’s work on the Bay of Kotor addresses underrepresented maritime heritage, proposing the SEA approach (Sensemaking, Embodiment, Alchemy) as a way to weave maritime identity back into destination marketing and management. This emphasis on reframing local stories to preserve and mobilise culture is a strong thread throughout the book.

The book is designed to support university students, and the inclusion of student-originated work is refreshing, in my view. Wondemsew Mesafint’s Green Hike Eco-Trail chapter presents a 2030s eco-tourism model and a usable teaching tool, complete with structured learning materials. Similarly, the Walk in My Shoes platform by Anshul Nicholas Lewis shows how classroom debate can evolve into postgraduate research. Together, these features make the book useful for lecturers designing modules and assessments.

 

Conclusion

Sustainable Narratives and Technologies in Tourism is a robust resource that brings together key theories, case studies and teaching toolkits. The case studies are diverse, though many lean towards European contexts. That said, the frameworks are portable and there is scope for future research to test these approaches more widely, including in the Global South where the sustainability challenges can be even sharper. The book is also structured to support teaching, with re-usable project examples and assessment-oriented materials that lend themselves well to module design.

For academics, students and practitioners, this book offers a triangle of culture, ethics and technology, making it a valuable resource for readers interested in the future of hospitality, events and heritage management.

 

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Please click button to view the book on the publisher's website






Comments

  1. Very nice cover and interesting topic. Looking forward to it!

    ReplyDelete
    Replies
    1. Thank you for the comment. More news in the New Year

      Delete
  2. Looking forward to reading this - and looking at the cover I now fancy a swim!

    ReplyDelete

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